Your privacy is very important to us at Skyline Park and its affiliates (“we” and/or “us” and/or “Skyline”). To better protect your privacy, we provide this policy (“Privacy Policy”) explaining our information practices and the choices you can make about the way your information is collected and used. To make this policy easy to find, we make it available on our homepage and at every point where personal data may be requested.
We strongly urge you read this policy and make sure you fully understand our practices in relation to personal data, before you access or use any of our services. If you read and fully understand this Privacy Policy, but remain opposed to our practices, you must immediately leave our website, and avoid or discontinue all use of any of our services. Where you have read this policy but would like further clarification, please contact us at privacy@skyline.be.
The purpose of this Privacy Policy is to provide you with a clear explanation of what personal data we collect, when, why and how we collect, use and share your personal data and it explains your statutory rights. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website or offline from those we actually know under 13, and no part of our website is structured to attract anyone under 13. Parents and guardians should always supervise their children’s activities. If we learn we have collected or received personal data from a person under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 13, please contact us at privacy@skyline.be.
Note that our website contains links to third party websites which we are not responsible for. Please review the privacy policies of such third parties’ websites should you visit these websites. This Privacy Policy does not address the privacy or information practices of any third parties.
Our website uses cookies and other tracking technology to automatically collect certain data concerning its interactions with visitors. Some of this information may include personal data. We explain ore about the information we collect using cookies and tracking technology in our cookie policy.
The processor is:
LVDB Invest
Kaasterstraat 18, 8800 Roeselare
Company registration number: 0451.413.749
Personal data is collected when you voluntarily submit it through a website form, if you register with or use one of our website or online services. Our website automatically collects certain data concerning its interaction with visitors that facilitate operation, management and planning. Some information that may constitute personal data (such as browser type, operating system, IP address, domain name, number of times you visited the website, dates you visited the website, dates you visited the website, data and time of an online request, the time required to download information you requested, error codes generated while your browser is in contact with our website and the amount of time you spent viewing the website) may be collected via cookies and other tracking technologies. Aggregate information (such as how many times visitors log onto our website) may also be collected. We explain more about our use of cookies and tracking technologies in our cookie policy.
If you contact us by other offline methods in order to procure our services or by using one or more of the contact means provided offline, we will collect identification data as relevant for the sale and delivery of services or to respond to your query or complaint and, as far as necessary, for the handling and fulfilment of the order and ongoing provision of our services.
We also utilize cameras to ensure the surveillance and supervision of our premises, assets and customers. These cameras are not used to supervise the work of any of our employees or visitors. The location and positioning of the video cameras are not intended to cover any surrounding public space and only cover spaces managed by Skyline.
If you engage with us through social media e.g. Facebook, Instagram, Twitter or LinkedIn, we collect login information and any personal data you voluntarily provide, such as messages you post on our social media pages. If you upload content, including your personal data, to a social network and then tag our website, your submission will be subject to that social network’s terms of use and Privacy Policy, even where you post on an official Skyline page on the social network. We do not have control over these terms of use and privacy policies and have not reviewed their adequacy. You should therefore review these before submitting any personal data.
We collect personal data in order to offer our products and/or services and their functions. We may use the information collected in order to validate your order or subscription, to process your payment (for instance of a monthly fee in the case of a subscription) and to provide the products and services that you requested, ordered or to which you subscribed. We will also use your personal data as far as necessary for the handling and fulfilment of your order as well as to provide customer support.
We also use this information for customer management purposes, to maintain our relationship with you, to provide you with a stellar customer experience.
We may use the information collected from you to verify your identity. We may also use this information to establish and set up your account, verify or re-issue a password, log your activity and contact you from time to time.
We may use the information collected from you to improve our products in order to draw insights in relation to possible improvements, to improve our services to you and customize your browsing experience and to track any fraudulent activities and other inappropriate activities and monitor content integrity on our website.
We use your personal data to respond to your queries and/or complaints about our products or services, and to provide you important information about your account.
We use data gathered from surveillance cameras to keep our assets, visitors and employees safe.
We may use your personal data, including information related to the services you procure from us, such as your address for direct marketing purposes. We may for example send you emails to inform you of news and updates about our services. This may be in the form of email, post, SMS, telephone or targeted online advertisements.
To protect your privacy and ensure you have control over the use of your personal data, we will always give you the opportunity to “opt out” of direct marketing when you contact us in relation to a service or you receive any email, text or other direct marketing communication.
You have a right to prevent direct marketing of any form at any time – this can be exercised by following the opt-out link attached to each communication, by changing privacy settings within your account or by sending an email to privacy@skyline.be. If you want to review or update the information you have provided us, you can click “my profile” at our website’s home page and edit the information. If you have not been asked already to provide your email address and a password, we will ask you to do it before changes are made, to prevent others from accessing and altering your personal data.
Based on the information we have about you, we take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.
We will only collect, use or share your personal data for the purposes set out in this Privacy Policy where we are satisfied that:
Where the basis of processing is your consent, you have the right to withdraw your consent, and therefore prevent that processing at any time.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect. Some of the steps we take are: placing confidentiality requirements on our staff and service providers; destroying or permanently anonymizing personal data if it is no longer needed for the purposes for which it was collected. Skyline will comply with applicable laws in the event of any breach of security, confidentiality or integrity of your personal data and, where we consider appropriate or where required by applicable law, notify you via email, text or conspicuous posting on our website in the most expedient time possible and without unreasonable delay, in so far as it is consistent with (i) legitimate needs of law enforcement, or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
We may retain your data as long as necessary to provide our services, and beyond such time to the extent legally permitted and based on our legal obligations (e.g. in relation to invoice retention) or legitimate interests (e.g. in retaining data for the purposes of responding to possible disputes or complaints or for possible reactivation of your account).
In addition, we maintain a data retention policy which we apply to information in our care. Where your data is no longer required, we will ensure it is securely deleted or anonymized.
Skyline may share your personal data with third parties (or otherwise allow them access to it) only in the following manners and instances:
Your personal data may be transferred or stored outside your place of residence, that are subject to different standards of data protection. In particular, if you live in the EU, you should be aware that your personal data may be shared with, and transferred to, Skyline affiliates and third-party service providers who are located outside the EU. We will take appropriate steps to ensure that transfers of personal data are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights. To this end:
You have a right to contact us for more information about the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of your personal data when this is transferred as mentioned above.
Subject to requirements as set out below, and in some case dependent upon the processing activity we are undertaking, you have the following rights:
We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal data to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
We may update and change this Privacy Policy from time to time, to keep it up to date with legal requirements and the way we operate our business. Please regularly check these pages for the latest version of the Privacy Policy. This Privacy Policy has last been updated and reviewed in September 2021.
If you have any questions about this Privacy Policy, wish to exercise any of your rights described in the section “Your rights in relation to your personal data” or wish to receive a Dutch version of this Privacy Policy, you can contact us via privacy@skyline.be. We will attempt to resolve any complaints regarding your personal data in accordance with this Privacy Policy.
For EU Member State residents, you also have a right to lodge a complaint with your national data protection supervisory authority at any time. However, we encourage you to contact us first.